010943   Rajagopal S S (State Water Resources Management Agency, Tharamani, Chennai) : Institutional mechanism with integrated data for sustainable water. Wat Energy int 2015, 57(12), 45-52.

Fresh water demand is exponentially increasing due to the increase in population and social developmental activities. Tamil Nadu being water Deficit State is facing difficulty in time and space to meet the growing sectoral water demands. With average rainfall of 911.60mm the total available water potential in Tamil Nadu is 1664 TMC. Effective Management and Augmentation are the need of the hour to manage this water scarce scenario. A spatial and temporal data base on the water resources available and sectoral demand, is what is required for better planning on augmentation of the water resources through rehabilitation/formation of storage facility to facilitate water availability to meet the growing sectoral demands and integrated functioning of all the line departments through their interventions in the same area for better service delivery to achieve more crop per drop of water. This will improve the livelihood status of the end beneficiaries of the projects. Major interventions like Drip application envisaging savings in water and more crop per drop of water, familiarizing SRI Techniques, transporting facility for marketing, facilities like marketing go downs, e-market facility, last mile connectivity, mobile veterinary units, are needed to improve the socio economic status of the society. State Water Resources Management Agency (SWaRMA) is functioning since 06.09.2011, to advise the Government on all water related subjects. Unlike the Authority envisaged by National Water Policy to merely allot and collect water tariff, in Tamil Nadu to manage the available precious water potential to the optimum, SWaRMA has come out with a strong e-Governance tool, with inter-Sectorial common data base "TN WRIS" which is a GIS based web enabled one. The data base will help in decision making for efficient integrated water resources management and regulation for better service delivery. This data base will be a comprehensive solution for accessing water data, capable of geo-visualization and will help the administrators with e-Governance tool in the management and Basin planning of water resources and in taking Tamil Nadu forward to optimise the utilisation of created potential and to maximise crop production per unit of water. With continues training and updating of state of art of the subject and any modification in the database, if required, can be effected by Public Works Department since database has been created in-house by Tamil Nadu Public Works Department officials with open source softwares.

15 illus, 27 ref

010942   Jagrati;Deshmanya B;Avinash C S;Chavan R; Vinodakumar S N (Agricultural Economics Dep, Univ of Agricultural Sciences, Raichur-584 104, Email: avinashnaik808@gmail.com) : Pulse industry in India: status and way forward. Ecol Envir Conserv 2015, 21(Suppl-June), 163-7.

India is the largest producer and consumer of pulses in the world accounting for about 25 per cent of global production, 27 per cent of global consumption and about 33 per cent of the world's area under pulses. However, compared to cereals like wheat and paddy, the growth rate of area and production of pulses is negligible and there exists wide variability in their yield in different states of the country. Ironically, the country's pulse production has been hovering around 14-15 mt, coming from a near-stagnated area of 22- 23 m ha, since 1990-91. For meeting the demand of the growing population, the country is importing pulses to the tune of 2.5-3.5 mt every year. Strong upward trend in the import of pulses is a cause of concern, since an increase in demand from India has shown to have cascading effect on international prices, thus draining the precious foreign exchange. By 2050, the domestic requirements would be 26.50 mt, necessitating stepping up production by 81.50%, i.e. 11.9 mt additional produce at 1.86% annual growth rate.

^iia3 tables, 9 ref

010941   Gautam A N;Tiwari R;Gupta M (Agriculture Economics & Farm Management Dep, JNKVV, Jabalpur, Madhya Pradesh) : Employment and income generation through minor forest product in Satna district of Madhya Pradesh. Ecol Envir Conserv 2015, 21(Suppl-June), 459-62.

Forest product plays an important role to generate employment opportunities, particularly in the nonagricultural season. The study was conducted during 2011-12 at purposely-selected Ram Nagar block of Satna district at Madhya Pradesh. The tribal dependency in on minor forest product has been observed and revealed that total annual income through crop production at Piparikothar, Kakra, Kudari and Gorshari village were Rs. 32700, 21825, 17500 and Rs. 16840 respectively by tribal while the total annual income through minor forest product by tribal, at village Kakra, Gorshari, Kudhari and Piparikothar village were Rs. 23570, 18145, 16500 and Rs. 13860 respectively. They aforesaid one inadequate to the requirement of family needs, for hence they one dependent on wages and collection of minor forest products for selling.

7 tables, 5 ref

010940   Dangore U T;Bahekar A K;Datarkar S B;Darekar A S (Agricultural Economics and Statistics Section, College of Agriculture, Nagpur, Maharashtra) : Constraints faced by dry chilli growers in production and marketing of dry chilli in Wardha district of Maharashtra. Agric Update 2015, 10(3), 252-4.

Chilli is universal spice of India. Chillies are said to have originated in the Latin American regions of the New Mexico and Guatemala as a wild crop around 7500BC. There are over 50 spices produced in India and good numbers of them are grown in the country which is indigenous. Among them pepper, cardamom, ginger and dry chilli are important. Among spices, a few spices viz., clove, nutmeg, vanilla and certain varieties of chillies were introduced to the country. Among the spices consumed per head, dried chilli fruits constitute a major share. The objective was to study the problems faced by farmers in production of dry chilli. The result pertaining to this aspect was based on primary data collected through survey method from Wardha district for the year 2010-11. Overall 90 dry chilli growers were selected for the study. Farmers are distributed according to size of land holding i. e., small, medium and large farmers. The study revealed that, the farmers have major problem of the lack of technical knowledge in production while non-remunerative prices and high cost of transportation is major problem in marketing.

2 tables, 7 ref

010939   Budhiraja R B;Kulkarni S A (NO, Maharashtra Water Resources Regulatory Authority, Mumbai, Maharashtra) : Water sector regulatory reforms in Maharashtra: a step forward. Wat Energy int 2015, 57(12), 60-4.

Maharashtra has limited utilizable water resources, both surface water and groundwater. Since the last decade, the State has been witnessing many conflicts among irrigation and non-irrigation users, upstream and downstream users, regions of the State, gravity and lift irrigation schemes, food crops and cash crops, large irrigation projects and small water conservation structures in rainfed areas. During the last decade, India has witnessed some radical changes in the governance of the water sector through policy and regulatory reforms. Maharashtra Water Resources Regulatory Authority (MWRRA) established in 2005 has done some pioneering work in fixing of criteria for bulk water tariff and entitlements for agriculture, domestic, and industrial users besides resolving some water related disputes. The Authority has been successful in determining the bulk water tariff to main user groups of irrigation, drinking water, and industry based on the full maintenance and operation (M & O) costs of irrigation projects. As the reliability of irrigation services is improved, collection efficiency is improving. There is steady increase in the volumetric supply and charging of water, and empowerment of the WUAs through Entitlement Programme. The Authority has also been able to resolve water and irrigation related disputes as received from time to time. The Maharashtra State Legislature enacted the Maharashtra Groundwater (Development & Management) Act 2009 in 2013 to regulate and manage the groundwater resources of the State. The Act empowers the MWRRA to also act as the State Groundwater Authority. MWRRA envisages extension of the entitlement programme to the entire command area, improvement of water use efficiency through adoption of modern irrigation technology like drip and sprinkler irrigation, and reuse of treated wastewater. Other challenges include pursuing Water Resources Department (WRD) for timely preparation of the Integrated State Water Plan (ISWP) to facilitate approval of future water resources projects, and conversion of the existing Irrigation Development Corporations to River Basin Agencies; safeguarding of the bulk water use entitlements of various water users; ensuring the minimum quality of water delivery services by the service provider (WRD) to the bulk water users, implementation of environmental flows in rivers; stopping unsustainable extraction of groundwater and surface water owing to competing demands in the use sectors; improving coordination among various water related line departments and government agencies; It is hoped that the experiences of the MWRRA in respect of determination of the bulk water tariff for the irrigation, drinking, and industrial uses, fixing of bulk water entitlements to Water User Associations, equitable distribution of reservoir storages water in a sub-basin level will be useful to other States of India. This paper presents the functions, activities, achievements since establishment of the MWRRA and challenges ahead.

2 illus, 7 ref

010938   Anantha Krishna M A;Lakshman K;Pillai A (NO, , No.169. 37th Cross, 9th Main, 5th Block, Jayanagar, Bangalore-560 041, Email: drananthkrishna@gmail.com) : Is a drop of water worth saving?. J Evolution med dent Sci 2015, 4(94), 15913-17.

2 illus, 3 tables, 10 ref

009898   Sahu B B K (Geo Consultants Private Ltd., , Bhubaneswa) : Features of the markets of mineral raw materials-a global prospective. SGAT Bull 2015, 16(1), 44-51.

Minerals are valuable natural resources being finite and non-renewable. They constitute the vital raw materials for many basic industries and are a major resource for development. This paper provides a review of current scenario on the economics of international trade in mineral resources, trade impacts of mineral abundance and the resource curse, the political economy of mineral trade in resource-abundant states, non-economic considerations associated with strategic mineral resources and the impact of international market structure and regulation on production and trade in minerals. This has implications in models of endogenous growth, in which factor reallocations away from manufacturing and into mining within a booming minerals economy are asserted to lead to slower economic growth. It seems reasonable that comparative advantage in primary products depends mainly on regional availability of natural resources.

7 ref

009897   Rath B (Economics IIT Kanpur and Former vice Chancellor, Utkal Univ, bhubaneswar) : Scope of public private partnership for sustainable development of water resource projects in a backward region of India. Wat Energy int 2015, 57(10), 54-66.

India has had a long tradition of community participation in the water harvesting structures. In earlier period of our history, the erstwhile rulers, such as, emperors and kings used to promote partnership between state and the people. But with the advent of large irrigation systems, the community participation became weak and mostly defunct. Indeed during the British rule as well as in the post independence period in India, the state machinery, which is usually based on the nexus between bureaucrats, politicians and greedy contractors, did not encourage the people to participate in such endeavours. Profiteering and rent seeking behaviour gradually dominated the system of irrigation management and that led to perpetuation of the problem of poverty in India. The socio-economic as well as physical environment not only deteriorated due to expansion of large irrigation systems but the regional and group income inequalities became wide spread. Our empirical studies and studies of many researchers have proved that the banes of irrigation outweighed the gainful effects, which led to unsustainable growth in the rural areas. In view of the debilitating effects of large irrigation systems, and in view of the environmental awareness in the world in the 1970s, it was realised that irrigation management should be decentralized. Hence, greater focus was laid on small projects, where the state started backing the small and marginal farmers. But in actual practice, no formal partnership could emerge due to many structural bottlenecks and lack of a political will. At such a critical juncture, during the 6th and 7th plan period, the Government of India inducted the nongovernment organizations to play the role of a 'change agent' and sought assistance from international agencies. Moreover, the international policy framework of decentralisation and people's participation approach provided a new impetus to our government to focus on participatory approach, involving users, planners and policy-makers at all levels, and also envisaged a special role for women to protect and preserve the water resources. To add to it, the UN Conference on Environment and Development (UNCED), i.e., Earth Summit, at Rio de Janeiro not only adopted the principle of sustainable development as recommended by the Brutland Commission, but also came up with Agenda 21 to address different dimensions of human welfare and strongly associated development and environment. Indeed, chapter 18 of Agenda 21 is dedicated to water, and it calls for integration of sectoral water plans and programmes within the framework of national economic and social policy. In view of our participation and commitment at international forums, the government of India came up with a National Water Policy in 198 7, which was subsequently revised in 2002. Under these new policy, the state is committed to encourage public-private partnership but the implementation of the policy is not very encouraging. In this paper we have proposed to investigate the scope of PPP in management of our irrigation projects with the help of two case studies from two backward regions of the country.

9 illus, 12 ref

009896   Ranad P;Mishra A (Spatial Sciences Disaster Management Group, Centre for Development of Advance Computing (C-DAC) A Scientific Socie, Pune University Campus, Pune-411 005) : Web-GIS based livestock information management system (WGLIMS):review of Indian scenario. Int J appl Sci Engng Res 2015, 4(2), 209-13.

India has been traditionally and primarily an agricultural economy country. The rural population mainly depends on livestock like cows, buffaloes, goats, horses etc. The livestock population of India is huge and animals as a whole play an important role in the agricultural economy even though they often receive inadequate nourishment. The objective of animal husbandry programme is to increase the supply of milk, meat and eggs, a greater consumption of which is very essential in order to balance the present customary diets and to provide efficient bullock power for agricultural operations in every part of the country. The quality of the cattle is thus of critical importance to the rural economy. There are also certain animal products such as wool, hair, hides and skins etc., the efficient utilization of which as industrial raw materials has a growing economic significance. Animal husbandry programme continues to encounter serious practical difficulties, for which the size and the nature of the problem and its essential features needs to be understood. Livestock Management involves the overall productivity, management, improvement and planning for livestock resources for each and every region of the country. Proposed Web-GIS based Livestock Information Management System (WGLIMS) takes care of the solutions and can be utilized for management, analysis, visualization and dissemination of information available on the livestock in India.

6 ref

009895   Gogoi A M;Baruah B (Textiles and Apparel Designs Dep, College of Home Science, Assam Agricultural University, Jorhat, Assam, Email: mintigogi@gmail.com) : Enterprise with natural products (colourant). Asian J Home Sci 2015, 10(1), 93-7.

Entrepreneurship is a key driver of our economy and majority of job or wealth are created only by enterprises, which is commonly seen as an innovator of a generation of new idea and business processes. It is the participation in the formation and development of growth of a new enterprise. Both man and women of working age constitute the main strength of economic development of nation, in India woman constitute 60 per cent of rural unemployment they can have engaged themselves on entrepreneurship development through natural dye production, and it utilization on different creative products such as cloth, food products, cosmetic, pottery printing, screen printing etc. The availability of abundant natural resources and growing demands of natural products specially in European country may serve as a platform for entrepreneurship development and training programme through natural dyes.

1 illus, 2 tables, 11 ref

009894   Ananda Babu K;Shrivastava R K;Dikshit M (Civil Engg. Dep, Shri Vaishnav Institute of Tech. and Sci., Indore, Email: bujjiananad@gmail.com) : Optimal operating policies for Ravishankar Sagar Reservoir- a case study. J Indian Wat Resour Soc 2015, 35(1), 33-41.

Creation of storages through development of Reservoirs is the major avenue for meeting the water demands. For various beneficial uses in country like India where 90-95% water is available in monsoon months only it is required to create storage facilities. The available resource is becoming scarce day by day due to enormous population growth and industrial development. Availability of limited sites for creating storages on Major Rivers and their tributaries is also a constraint in development of many reservoir projects. The optimal utilization of available resource seems to be the key for tackling the complex situation of meeting the ever increasing demand of water. Development of strategies for operating a reservoir in an optimal manner to have the judicious use of available resource is also a complex phenomenon and required the use of System Analysis Techniques. There is no general algorithm for all reservoirs, and then each reservoir is to be tackled independently for developing the optimal operating strategies. Considering the a b o v e aspects the present study is f o c u s e d on developing the strategies for optimal utilization of w a t e r i n an existing reservoir in MRP Complex in Chhattisgarh State.

7 tables, 19 ref

008895   Walia K;Narang S (Business Administration Dep, National Institute of Technology, Kurukshetra-136 119, Email: waliakranti@gmail.com) : Job stress and job involvement: a study of IT professionals from North India. Prabandhan: Indian J Mgmt 2015, 8(4), 39-50.

In order to gauge the well - being of professionals working in the IT industry, it is important to measure the levels of job stress experienced by them. This study attempted to ascertain the impact of various elements of job stress on job involvement in the IT sector. The sample for the study consisted of 117 professionals working in IT companies in three regions, that is, NCR region, Delhi, and Chandigarh. The findings highlighted that the sub variables of job stress that showed a significant negative correlation with job involvement were inter role distance, role stagnation, role overload, role isolation, and role ambiguity. In order to increase the job involvement level of employees, steps should be taken to minimize the ill effects of job stress by adopting various measures to enhance their work-life balance. Adopting person-organization-fit approach and offering challenging job roles to employees can be the managerial implications of the study.

9 tables, 27 ref

008894   Srivastava S;Dayal M;Madan P (NO, Jaipuria Institute of Management, Noida, Email: shalini.srivastava@jaipuria.ac.in) : Empirical study on managers with relation to emotional intellligence and job burnout: impact of demographic variables. SMART J Business Mgmt Stud 2016, 12(1), 80-91.

Since the Industrial Revolution, the workers have been ingrained with the belief that emotions should be kept aside and away from the workplace. The habit of being 'rational' in the workplace, has ensured, that employees repressed their emotions and this repression of emotions caused different endemic problems. Since the development of Human Resources as a discipline, attempts have been made to supplant this underlying belief. This is more of a work-in-progress, especially in the context of huge organisations where it becomes difficult to pay individual attention to such needs. The objective of this study is to examine the impact of demographic variables on emotional intelligence and job burnout, among private sector employees. This study uses two measures - 'Oldenberg Burnout Inventory' to measure Job Burnout and 'Schutte Self-reporting Emotional Intelligence Test (SSEIT)' to measure emotional intelligence, on 163 middle level managers of private sector organizations. Based on the quantified responses, scores of Emotional Intelligence and Job Burnout were calculated. The key findings show that there was no statistically significant relation between demographic variables and Emotional Intelligence and Job Burnout.

4 tables, 68 ref

008893   Shiva Kumar R;Reeves Wesley J;Clement Sudhahar J (NO, Research Scholar, Karunya School of Business, Karunya Univ, Coimbatore, TamilNadu, Email: clemns@gmail.com) : Predictors of overall service quality in medical tourism in Kerala state. SMART J Business Mgmt Stud 2016, 12(1), 58-66.

Medical Tourism is an emerging industry in India and Kerala State has been found to be a favourable destination. Limited studies have been conducted, to assess the quality of services, rendered by the medical tourism facilitators and healthcare providers. This study was undertaken to establish relationship between the five service quality factors and the overall service quality. The measurement model of service quality was first tested by using Confirmatory Factor Analysis (CFA). Results indicated that the model was fit and all the variables were significantly Ioaded. Thereafter, the structural model, consisting of the five service quality factors and overall service quality, was tested by using multiple regression. Regression results reported significant relationship between the five service quality factors and the overall service quality. The authors have discussed the result and presented the implications for the healthcare and service providers in this study.

2 illus, 1 table, 19 ref

008892   Shailza;Sharma L;Burark S S (Agricultural Economics & Management Dep, Maharana Pratap Univ of Agriculture & Technology, Udaipur-313 001, Email: shell310569@gmail.com) : Trend, compound growth rate of instability of cofee export from India. Ann Agri Bio Res 2015, 20(1), 71-4.

Coffee is one of the most important traditional export commodities of India. India ranks sixth in the world in coffee production with 2% share in global area under coffee. During the year 2011-12, India exported 232572 metric tonnes of coffee. The study explored trend in export of coffee, its growth rate and instability in coffee export from India during the period from 1990 to 2011. The compound annual growth rate of export of coffee during the study period was 2.76% per annum showing variability in export of coffee in the range of 15 to 23%. The coffee export value showed higher instability than export quantity.

3 illus, 4 tables, 10 ref

008891   Saarangapani B;Sripathi K (Management Studies Dep, Vignan's Foundation for Science, Technology & Research Univ, Vadlamudi Post, Chebrole Mandal, Guntur Dist, Andhra Pradesh-522 213, Email: bspaani@gmail.com) : Environmental degradation in India - dimensions and concerns. Prabandhan: Indian J Mgmt 2015, 8(4), 51-62.

This paper attempted to understand different dimensions of environmental degradation in India. The costs of environmental degradation were analyzed based on a recent report of the World Bank on the subject. Environmental sustainability could become the next major challenge for India as the costs of degradation are huge. The paper also threw light on different approaches to environmental degradation. Integrating sustainable development goals with the main stream of economic strategy have been suggested for preventing further degradation of the environment. Regulation of markets becomes imperative for preventing environmental degradation. It was argued that the current regulatory framework must be modified to cope with environmental pressures, irrespective of the origin of sources and for this, the regulatory capacity has to be increased with growing mandates of meeting sustainable development requirements.

2 illus, 33 ref

008890   Prasad S (Statistics Dep, Christ Univ, Bangalore-560 029, Email: sahana.prasad@christuniversity.in) : Reverse logistics model for optimization in waste collection. Prabandhan: Indian J Mgmt 2015, 8(4), 31-8.

Sustainability has become a major concern in the development of human society. This requires solution of certain issues and Involves social, technical, legislative, and other factors. An important concern is to minimize the generation of wastes, prevent environmental deterioration caused by the generation of wastes, and to enhance the value of recovery from the wastes. The reverse logistics network is helpful in this regard as its mission is to collect and transport used products and packages based on the balance of cost and environment. A good reverse logistics network is important for firms to gain more profits. This paper proposed a linear programming model for reverse logistics in which collection is done when the recyclables bin is half full. This limit can be varied from place to place, depending on the collection of recyclables. The model aimed to reduce transportation cost by setting up a schedule for collection and took into account the profit obtained by recycling. It also considered a penalty for late collection so that there is no piling up of waste, thus reducing the probability of items deteriorating due to weather or moisture content.

19 ref

008889   Maharshi D;Narayana J S;Sivvala R (NO, , ) : Women enterpreneurs in agro processing industries-catalytic agents for change. Indian J soc Res 2016, 57(2), 249-55.

Review mainly aims to analyze the socio economic characteristics of women in agro processing industries, major constraints of women entrepreneurs, in this review constraints are defined as external factors that are hindering the growth of women entrepreneurship. Agro processing is defined as set of techno-economic activities, applied to all the produces, originating from agricultural farm, livestock, aquaculture sources and forests for their conservation, handling and value-addition to make them usable. The scope of the agro-processing industry, thus, encompasses all operations from the stage of harvest till the material reaches the end users in the desired form, packaging, quantity, quality and price. The review was analyzed from different research findings to present on why women entrepreneurs in agro processing industries has to be addressed and how these issues can be addressed. In depth or activity wise analysis may give better understanding on constraints of women.

17 ref

008888   Mahapatra S (NO, Indian Institute of Management, Indore, Email: sabita@iimidr.ac.in) : Choice of elective course among management students in India. SMART J Business Mgmt Stud 2016, 12(1), 1-15.

Study uses conjoint analysis, to examine management students' preference for choosing their elective course. Result suggests that choice of an elective course is largely a function of various criteria and priority. Two hundred second year management students, from different categories of B-schools, were asked to choose from a series of hypothetical choice tasks. The choice reflected participants' preference for an elective course from a list of courses, based on certain criteria. Data analysis revealed that criteria like course worth, pedagogy and instructor's background, emerged as the most important factor influencing students' preference for an elective course.

7 tables, 85 ref

008887   Kulmi A K;Meena L K;Singh U P;Awasthi P K (Agricultural Economics & Farm Management Dep, Jawaharlal Nehru Krishi Vishwavidyalaya, Jabalpur-482 004, Email: ageconbhu@gmail.com) : Market share and customer satisfaction of visakha irrigation pvt. ltd in drip irrigation in Rajasthan. Ann Agri Bio Res 2015, 20(1), 84-7.

Study was conducted in Jhalawar district of Rajasthan to study the market share and customer satisfaction of Visakha Irrigation Pvt. Ltd in drip irrigation. The marketing share of Vishakha Irrigation Company in Rajasthan state was 39.01% and remaining companies covered 60.99%. Jain Irrigation Company had 27.98% followed by Kasta Irrigation Company and Netafim Irrigation Company 18.95 and 14.06%, respectively. It's clear that for marketing share of irrigation product in Rajasthan, the Vishakha Irrigation Company was at number one position. The marketing share of Vishakha Irrigation Company in Jhalawar was 35.64% and remaining companies covered 64.36%. Jain Irrigation Company was at 24.75% followed by Kasta and Netafim Irrigation Companies i. e. 21.78 and 17.83%, respectively. The market share of Vishakha was about 45% in Rajasthan, which was much more than any other company involved in micro-irrigation.

6 tables, 12 ref

008886   Kansal O P;Goel S (NO, , Flat No. 1001, Trimurti Heights, Sector-39, Gurgaon-122 033, Email: kansalop@gmail.com) : Results-based management - developing one's key results areas (KRAs). Indian J Publ Hlth 2015, 59(2), 129-30.

In spite of aspiring to be a good manager, we public health experts fail to evaluate ourselves against our personal and professional goals. The Key Result Areas (KRAs) or key performance indicators (KPIs) help us in setting our operational (day-to-day) and/or strategic (long-term) goals followed by grading ourselves at different times of our careers. These shall help in assessing our strengths and weaknesses. The weakest KRA should set the maximum extent to which one should use his/her skills and abilities to have the greatest impact on his/her career.

5 ref

008885   Kachwala T (NO, Professor, School of Business Management, NMIMS Univ, Mumbai, Email: tkachwala@nmims.edu) : Total quality management in organized retail shop from service providers' point of view. SMART J Business Mgmt Stud 2016, 12(1), 16-20.

Organized retail shops that do not provide quality service, will not only be out of competition but also ultimately cease to exist. Fierce competition, shrinking market share, spiraling costs and rapid change are causing many executives to reassess critically the manner in which they operate and manage their organized retail shops. Quality management is recognized as the foundation of business competitiveness and it is proactively integrated with all business practices. Adoption of TQM is not a quick fix approach to improving management and productivity. It requires a transition from outcome oriented systems to a continuous improvement approach to problem identification and resolution of organization processes. Organized Retail covers supermarkets, hyper-markets, and malls managed by professionals and they offer variety of services and products under one roof and they operate on self-service model. Total Quality Management in Organized Retail Shop is important to attract and retain customers and also to provide job satisfaction to the employees. This survey (questionnaire) - based study is an attempt to identify the important factors of Total Quality in Organized Retail Shop, the relative importance of these factors from service provider s point of view and evaluation of these factors for statistical significance.

3 tables, 19 ref

008884   Joshi Sarang P;Bhasin H V;Verma R (NO, National Institute of Industrial Engineering, Mumbai, Email: sarangnitie@gmail.com) : Structural equation modelling approach for buyer supplier relationship development strategies: Indian manufacturing context. SMART J Business Mgmt Stud 2016, 12(1), 32-43.

Relationship practices play a vital role in Buyer Supplier Relationship Improvement (BSRI). These improved relationships are characterized by a long term commitment, shared common goals, two-way information sharing and a high level of trust. For development of supplier, buyer should go for different Supplier Development Practices (SDP). SDP, with Buyer Supplier Relationship Practices (BSRP), leads to BSRI. Competitive Advantages (CA) to survive in the market can be achieved through BSRI and CA leads to profitability. Researcher made a survey of 512 respondents, from 114 manufacturing firms. Hypotheses were tested by structural equation modelling. For the analysis, AMOS and SPSS software were used.

2 illus, 3 tables, 42 ref

008883   Jena R K (NO, Institute of Management Technology, Nagpur, Email: rkjena@gmail.com) : Learning styles and attitudes toward the use of wearable technology in higher education: a study among Indian students. SMART J Business Mgmt Stud 2016, 12(1), 67-79.

Technological advancement in education sector has direct impact on the style and efficacy of delivery and utilization of educational content. Various novel communication and information technology-based tools and resources have enabled efficient, timely delivery of diverse academic concepts. Wearable Technology is one such technology, which has many potential applications. Wearable Technology-based gadgets are now influencing every dimension of human life. In the case of higher education, the use of Wearable Technology remains largely experimental. The purpose of this research is twofold; firstly, to examine students' attitudes towards the use of the Wearable Technology and secondly, to determine if attitudes towards the use of Wearable Technology differ, based on learning style. The results of the study found significant effect of learning style on the use/adaptation of Wearable Technology in teaching and learning among Indian post graduate students.

7 tables, 27 ref

008882   Jayakumar T (NO, SP Jain Institute of Management and Research, Mumbai, Email: tulsi.jayakumar@spjimr.org) : Social capital creation in Indian rural cooperatives in the era of globalization. SMART J Business Mgmt Stud 2016, 12(1), 44-57.

In an era of globalization and the concomitant movement of capital to the most profitable destinations, Indian grassroots level, rural cooperatives- the Primary Agricultural Credit Societies - have been sought to be re-structured as subsidiaries of organised banking structures. The rationale for such restructuring lies in their evaluation as loss-making units in terms of financial metrics. This paper calls for assessing such cooperatives by using a different metric- that of Social,Capita! Creation. It seeks to study the social capital creation by Indian PACS for the period 1999-2011, by considering a macro-level, community-based interpretation of social capital, with its three important concepts being the degree of civic norms, trust and cohesion among members. Using two regression models, it was found that civic norms, trust and cohesion can indeed explain social capital creation in Indian PACS. The paper provides a starting point towards developing a different paradigm for assessment of cooperatives.

2 tables, 43 ref

008881   Hao R;He W;Zhang C (Donglinks School of Economics and Management, Univ of Science and Technology Beijing, 30 xueyuan Road, Bejing-100 083, Email: haorongnfc@hotmail.com) : Comprehensive estimation of the Economic security of logistics industry-Based on DEA model. J scient ind Res 2015, 74(7), 381-6.

This paper presents the establishment process of the safety evaluation index system of logistics industry that bases on the construction principle of safety index system and combines with the current situation of the logistics industry in China. Meanwhile, this paper applies DEA model to estimate the safety degree of the logistics industry from the system input-output point of view, which purposes are, on one hand, to demonstrate the safety state of the logistics industry during current and future period of time, on the other hand, to provide a theoretical basis for the relevant decision making departments about the strategy of the healthy development of the logistics industry.

3 table, 30 ref

008880   Ganesh R;Naresh G (NO, , Commerce Dep, Pondicherry Univ-Karaikal Campus, Email: ganeshrppg@gmail.com) : Practitioners' view on the use of debt derivatives in India and judgemental bias. SMART J Business Mgmt Stud 2016, 12(1), 95-107.

Corporates raise their debt capital and equity capital to finance their assets. Whether debt or equity capital, it is subject to market risks like interest rate risks, liquidity risks, Inflation risks, etc., In order to protect their assets against such risks, market participants use derivatives as a hedging instrument. But many investors look upon derivatives as unnecessary, cutting into the profits and sometimes, bringing loss to the company. Many academicians and practitioners professed that investors fear debt instruments, with derivative as more risky than debt instruments, without derivative (Koonce, et al. 2005). In a developing market like India, trading of debt derivatives is still at a nascent stage since the market participants have not gained enough confidence due to the stringent regulations relating to trading of these instruments. Therefore, this research intends to focus on the practitioners' perspective on the use of debt derivatives under Indian capital market conditions. The findings of the study show that majority of practitioners use debt derivative for hedging and found limited usefulness in debt derivative. However, since many managers consider derivatives as a risky asset, their use of derivatives in India is at a low level. Findings of the study also hint at judgmental bias of practitioners against the use of derivatives.

16 tables, 14 ref

008879   Bansal R K;Zala Y C;Parmar D J (Agricultural Economics Dep, B.A. College of Agriculture, Anand Agricultural Univ, Anand-388 110) : Price volatility and co-integration in spot and futures market: a case of castor in India. Indian J soc Res 2016, 57(2), 231-7.

This study has analyzed the futures and spot price volatility and co-integration in castor based on the data collected from July, 2004 to December, 2013. The results revealed that volume of castor traded in NCDEX has increased during the recent times indicating the increasing information flow into the markets. Analysis of price volatility has revealed its persistence in spot and futures prices as the sum of the coefficient of ARCH (a) and GARCH (β) were estimated closer to one. The ADF (Augmented Dickey Fuller) test has been used to check the stationarity of the time series data and it follows the stationarity pattern at the first difference. The spot and futures prices were found to be co-integrated.

6 tables, 16 ref

007903   Sharma H;Burark S S (Agricultural Economics & Management Dep, RCA, MPUAT, Udaipur, Rajasthan-313 001, Email: sharmah007@gmail.com) : Forecasting price of Sorghum in ajmer market of Rajasthan: an empirical study. Ann agric Res 2015, 36(2), 212-18.

Sorghum is the most important food and fodder crop of dry land agriculture. Sorghum grains are important as food and livestock feed. This paper forecasts the future prices of sorghum from July 2012 to December 2C12 based on secondary data from January 2002 to June 2012, as the forecasted commodity price plays an important role in taking any economic decision for a country. To forecast the sorghum price the various forms of ARIMA (Box-Jenkins model), Artificial Neural Network (ANN) and Exponential Smoothing models (Single, Double and Triple) were employed to predict the future prices in Ajmer market. ARIMA (1,1,2) model was the preferred model for forecasting sorghum price due to minimum value of MAD (44.92), MSE (4931.37) and MAPE (3.15) when compared to the other models. Therefore, ARIMA (1,1,2) model was considered the most suitable model for the price forecasting of sorghum in Ajmer market of Rajasthan.

3 illus, 7 tables, 15 ref

007902   Sharma A K (NO, Gurukul Kangri Univ, Hardwar, Email: ashish1077@yahoo.in) : Marketing of library services. J Libr Inf Technol 2015, 11(1), 29-37.

This paper deals with the Marketing of Library and information Services in the ICT era. It discusses about the marketing concept of today's library and information centers covering various topics such as management of libraries and commitment of customer's/user satisfaction. It also defines the marketing and its current approach to library and information services. Marketing of library and information services is a nascent development in our country. The paper discusses and emphasizes the need for the adoption of marketing approach by the university libraries to augment their financial resources and exploit new information technology to provide better information support to the users. Highlights the marketing concept and its various activities and how these activities can be successfully applied in the marketing of library and information products and services in university libraries.

4 ref

007901   Miglani K;Saha R (NO, YMCA Univ, Faridabad, India, Email: keshavmiglani@gmail.com) : Green supply chain management in Asian countries. Invertis J renewable Energy 2015, 5(2), 84-9.

Supply Chain Management (SCM) is the management of movement of raw material from the supplier to the customer and adding the 'Green' component means simply adding environment factor to the SCM. The purpose of the paper is to briefly review the recent literature of the GSCM in Asian countries and also determine the new direction area of this emerging field. Green supply Chain Management is a powerful way to compare an organization with its competitors. Many companies have implemented Green practices in their every day management. The main purpose of this paper is to review the literature on Green supply Chain Management and to identify the different initiatives of GSCM.

^iia1 table, 16 ref

007900   Amandeep Kaur (NO, Desh Bhagat College of Education, Bardwal Dhuri, Punjab, Email: amandeepbotany75@gmail.com) : Developing self worth through health enhancing physical activities. Sci Cult 2015, 81(3-4), 96-100.

This paper describes the necessity of physical activities to acquire the right attitudes and values towards the pursuit of a lifelong active and healthy lifestyle. The striking impacts of physical activity on improving health, reducing risk factors for chronic diseases, advancing educational attainment in children and preventing obesity are discussed. Evidences supporting the benefits of physical activity on health have been given. The guidelines for the amount of physical activity that individuals should engage in on a routine basis in order to maintain health and wellness are suggested. The role of active life and exercise as effective tool for empowering individuals, and communities to improve their own well being as well as wellness of the nation has been emphasized. The role played by Health Education in the growth and development of teachers and students to acquire the knowledge, skills and precise attitudes towards healthy living and self-esteem is also discussed.

20 ref

006892   Sharma L;Kulkarni S (S. O. S. In Pharmaceutical Sciences, Jiwaji Univ, Gwalior) : Status of medical shops in Gwalior region-a survey report. Int J pharm Res Biosci 2015, 4(1), 136-50.

Medical store surveys capture practical, reliable, and valid information about functional health and well-being from the patient's point of view. They can be used across age, disease, and treatment group, and are appropriate for a wide variety of applications. It includes studies of hundreds of diseases, conditions, and populations, and greatly enhances the ability to interpret health survey data in new studies. These surveys are the most widely used tools in the world for measuring patient-reported outcomes. In the present study, the survey has been used as a tool to find out the extent of compliance of D&C Act by the medical store owners.

13 illus, 13 ref

006891   Mistry H N;Patel T R (Quality Assurance, Hester Biosciences Limited, Village Merda Adraj, Kadi, Mehsana, 382721, Gujarat) : Good documentation practice: one of the way to be excellent in quality. Int J pharm Res Biosci 2015, 4(1), 111-22.

This article presents some of the fundamentals of the good documentation practice as it is very essential for any pharmaceutical entity whether industry, academy or small firm to grow up with effective and powerful documentation to cope up the throat cut competition and to retain a large number of customers. From this article one can get the idea of the good practice for the content, creation, maintenance and procedure for acquiring practice for good documentation. This article focus on the types of the document, standards of the good documentation, elements of the document, common documentation errors and points to acquire good documentation practice. As a part of any Quality Management System, to stick to that system one requires to maintain an inventory of documents. So good documentation constitutes an essential part of the Quality Assurance system and is key to operating in compliance with GMP requirements. As per the above facts, an attempt is made to club the documents requirements as per different Quality Systems and GMP to prepare comprehensive related to good documentation.

1 illus, 28 ref

006890   Hariharan G N;Kesavan P C (NO, M S Swaminathan Research Foundation, Taramani, Chennai-600 113, Email: pckesavan@mssrf.res.in) : Birth and growth of M S Swaminathan Research Foundation, Chennai. Curr Sci 2015, 109(3), 502-12.

The M.S. Swaminathan Research Foundation (MSSRF) set up as a not-for-profit scientific trust with M. S. Swaminathan as the Founder-Chairman in 1988 is dedicated to sustainable agriculture, natural resources management and rural development. Relevant science and ecotechnologies are harnessed for fostering human livelihood and conservation of nature. MSSRF has developed biovillages and modern ICT-based Village Knowledge Centres (VKCs) for skill and knowledge empowerment respectively of the rural communities. Ecotechnologies are the resultant of lending frontier technologies with traditional knowledge and ecological prudence of the indigenous communities. These have pro-nature, pro-poor and prowomen orientation. The evergreen revolution of MSSRF is designed to fight both the famines of food and rural livelihoods. As against the bureaucratic 'top-down' approach, MSSRF practices 'bottom-up' and participatory approach. The VKCs with lab to land and land to lab linkages provide solutions almost instantaneously to the problems of the small and marginal farming, fishing and landless rural families. These are briefly discussed in the paper.

4 illus, 33 ref

005913   Torgal H V;Hosamani S B;Ashalatha K V (Agricultural Economics Dep, College of Agriculture, Dharwad, Email: harshavt4656@gmail.com) : Comparative study of traditional and modern retail outlets - a discriminant function approach. Karnataka J agric Sci 2015, 28(2), 292-4.

3 tables, 3 ref

005912   Tariq Mohmand Y;Wang A;Chen H (School of Business Administration, South China Univ of Technology, Guangzhou-510 640, Email: bmawang@scut.edu.cn) : Statistical analysis of the airport network of Pakistan. Pramana J Phys 2015, 85(1), 173-83.

Transportation infrastructure plays a vital role in the development of a country's economy and is regarded as one of the most important indicators of its economic growth. In this study, we analyse the Airport Network of Pakistan (ANP), which represents Pakistan's domestic civil aviation infrastructure, as a weighted complex network. We find that ANP is a small-world network and is disassortative in nature. We further analyse the dynamic properties of the network and compare them to their topological counterparts. Although small in size, the ANP does show similar properties as compared to the US, China and especially the Indian airport network.

9 illus, 1 table, 25 ref

005911   Sowjanya S;Halakatti S V (Agricultural Extension Education Dep, College of Agriculture, Dharwad, Email: souju.janya@gmail.com) : Management efficiency of dairy farm women. Karnataka J agric Sci 2015, 28(2), 295-7.

2 tables, 8 ref

005910   Shailza;Sharma L;Burark S S (Agricultural Economics & Management Dep, Maharana Pratap Univ of Agriculture & Technology, Udaipur-313 001, Email: shell310569@gmail.com) : Demand and supply functions and destination of export of coffee from India. Ann Biol 2015, 31(1), 131-5.

Agriculture is the dominant sector of Indian economy, which determines the growth and sustainability. The 11th Five Year Plan (2007-12) witnessed an average annual growth of 3.6% in the gross domestic product (GDP) from agriculture and allied sector. Indian agriculture is benefitting hugely by rising external demand and the sector's wider participation in the global economy. Export of agricultural products has crossed US $ 22 billion mark by 2014 and accounted for 5% of the world's agriculture exports. India's coffee growers suffered from government's restrictive attitude until economic reforms introduced in 1991. India's membership of WTO agreement also helped to increase the amount of exports of coffee. In this study, destination-wise export analysis was made for identifying the pattern of export of coffee from India. The study also attempted to estimate the demand and supply functions for export of coffee from India based on secondary data for the period 1991 to 2011. The demand and supply functions were estimated for coffee using simultaneous equation model through two-stage least square. Italy, Germany, Jordan and France were major destinations of Indian coffee. Demand for Indian coffee export was significantly affected by prices of its competitors and changes in its domestic production level.

3 illus, 1 table, 8 ref

005909   Coleman A (School of Computing, Univ of South Africa, South Africa, Email: colema@unisa.ac.za) : Harnessing information and commucation technology (ICT) framework into African traditional governance for effective knowedge sharing. Indian J Tradl Knowledge 2015, 14(1), 76-8.

Many South African (70%) depend on traditional governance for social and economic development. However the duties of traditional leaders towards the citizens and the government in power are always marred with fundamental problem related to dissemination of indigenous information. This paper investigated the roles and functions of traditional leaders and how ICT is applied in execution of their duties in the North West Province of South Africa. A case study approach was used. Nine participants were drawn from population of traditional leaders. Data was collected using semi-structured individual interviews to inquire about the roles and functions of traditional leaders, availability of ICT tools and how these ICT tools support their work process. The findings revealed that traditional leaders perform functions which included protection of the rural local communities', customs, cultural values, and leadership provision. Further findings indicated, computers are not used to support routine work activities of the traditional leaders such as record keeping, management of cases and information from municipal offices. The findings lead to a proposed ICT Framework for African Traditional Governance which could assists traditional leaders to automate their work process and to share information with municipal managers in district offices to facilitate effective governance. In addition the ICT framework is to provide a repository where all indigenous knowledge, rules and procedures are stored for future generation.

1 illus, 1 table, 22 ref

004917   Yelvattimath G G;Nithyashree D A (Extension and Communication Management Dep, College of Rural Home Science, Univ of Agricultural Sciences, Dharwad, Karnataka, Email: y.gouri6@gmail.com) : Problems faced by anganwadi workers and suggestions given by them. Agric Update 2015, 10(1), 40-3.

Analysed the socio- personal characteristics and to list out the problems faced by Aganwadi workers and suggestions given by the Aganwadi workers, a study was conducted with radomon sampling. The functioning of Aganwadi workers was assessed by interviewing for their literacy status, years of experience, problems and suggestions. Results revealed that most of the Aganwadi workers were middle aged (60.92%), high school level of education (46.36%), 73.63 per cent were married, 33.63 per cent of the total sample were with less than five years experience and between five to ten years. Most of the Anganwadi workers complained that they had no time to conduct pre-school education (89.45%), and 78 per cent suggested to fix the timings for pre-school activities.

6 tables, 7 ref

004916   Yadav S M;Yadav Y;Yadav S;Ajit Kumar (Agril. Economics Dep, C.C.S. (P.G.) College, Heonra-Saifai, Etawah-206 130, Email: shivmangalyadav@yahoo.co.in) : Empirical appraisal of production and marketing channel of vegetable in district Mirzapur (Uttar Pradesh), India. Pl Archs 2015, 15(1), 531-6.

India is the second largest vegetable producer in the world next to China. In year 2007-08 the total production of vegetable was 108.50 millions tonnes with area of 17.2 million hectare, which was 94.3 millions tonnes in year 2006-2007, with area of 16.95 million hectare. India rank first position in production of vegetable pea and cauliflower while, it have second position in production of onion, cabbage tomato and brinjal. In case of potato production, India has forth position in the world. Vegetables are grown under varied agro-climatic ecological condition in India. The acclimatization and adoption of vegetable crops crop have affected socio-economic and nutritional status of the masses. Vegetable occupy predominant place in human diet, because it is the cheapest source of nutritional protective diet. In India, vegetable constitutes 8-10 per cent of the total food intake, which is very low as compared to United States and Japan. Vegetables are rich and comparatively cheap source of vitamins and minerals, their consumption is palatable, tasty optimization promotes and helps in protecting against some degenerative diseases. Besides this vegetable play the role in neutralising the acids produced during digestion of protein and fatty foods. The presence of large amount of roughages in them promotes digestion and prevents constipation.

6 tables, 6 ref

004915   Vyas N (NO, , , Email: niraj.vyas@gmail.com) : Implementing a turnaround strategy: a case study in services industry. Asian J Mgmt Res 2015, 5(4), 497-515.

There are many factors which drive an Organizations success. Leadership, organization design and structure, people, change management, organization culture, innovation and technology focus, flexibility and ability to adapt to changing market trends are some of the factors. As the organization passes through its stages of lifecycle of rapid growth and maturity it faces many challenges which threaten its survival in a competitive market landscape. The ability of the organization to respond to these challenges determines whether it goes into the phase of decline and oblivion or charges ahead to a phase of rebirth and fuels further growth. An organization often faces delivery issues in the rapid growth phase when its systems, processes and structure are not designed to handle the growth. Picking up signs of ailing health of the company and a proactive approach in handling these issues early in the process is key to a turnaround. Implementation of a structured turnaround strategy will be vital to the revival of service delivery issues faced during this period. This paper is a case study of a successful turnaround strategy implemented in the services industry. This case study examines the various stages of implementation of a structured turnaround strategy and action plans implemented in each stage. The paper also considers the importance of considering a multi-dimensional approach towards handling quality issues with categorization of focus areas into customer, process and people categories. Applying best practices from the manufacturing industry in the services industry is also evaluated.

9 illus, 4 tables, 21 ref

004914   Taneja N;Gandhi P A (NO, B.K. Majumdar Institute of Business Administration, Ahmedabad Univ, Email: harsh.k14@bkmiba.edu.in) : Inquiry into entrepreneurial characteristics amongst students in Ahmedabad. Asian J Mgmt Res 2015, 5(4), 487-96.

The aim of this study is to find the intensity of entrepreneurial characteristics and influence of demographic factors i.e. gender, family background and education on the entrepreneurial characteristics of university students. A questionnaire survey of 106 students of Ahmedabad University was conducted. The questionnaire consisted of two sections. The first section measured the demographic profile of the respondents and the second section measured the six entrepreneurial characteristics i.e. Locus of Control, Need for Achievement, Propensity to take Risk, Tolerance for ambiguity, Self-Confidence, Innovativeness. Descriptive statistics was used to measure the intensity of various entrepreneurial characteristics and chi-square test was conducted to verify the dependence of entrepreneurial characteristic on various demographic variables. It was found that, among the six characteristics studied, students have highest intensity of 'Need for achievement' and lowest intensity for 'Tolerance of Ambiguity'. Further, no statistically significant impact of demographic variables was observed on most of the entrepreneurial characteristics under study, which is also in consensus with the various previous researches. But a significant dependence of propensity to take risk on gender, and innovativeness on academic performance were the major findings of the study. The study provides an insight into the intensity of Entrepreneurial characteristics of the students which can be helpful from the perspective of designing Entrepreneurship education curriculum, focusing more on the skills found to have lesser intensity among the students.

1 illus, 3 tables, 17 ref

004913   Subramaniam S;Waiker V;Wankhede M M (NO, Art Commerce and Science College, Tukum, Chandrapur, Email: drmmwankhede@rediffmail.com) : Effect of age on adoption level of IT enabled VAS in public and private sector bank. Asian J Mgmt Res 2015, 5(4), 481-6.

This paper gives more insight on the IT Enabled value added services penetration and its usage and adoption level at customer's end. As per the various survey and reports these services are very userful and convenient way to connect with banks. In order to reap the actual benefit adoption level of the customer is need to be increasing and this study attempt to connect with customer for analyzing how they see these services are useful. Moreover, study concentrated on whether the age factor influence the adoption level of these x-generation services. One way Anova is used for analyzing the response of bank customers for overall satisfaction with these services.

2 illus, 3 tables, 17 ref

004912   Sood S;Bakhshi A;Singh K (Psychology PG Dep, Jammu Univ, Jammu, Jammu and Kashmir, Email: sarita.sood@yahoo.com) : Gratitude and life satisfaction as predictors of organizational commitment in anganwadi workers. Prabandhan: Indian J Mgmt 2015, 8(3), 48-56.

The present study explored the relationship between gratitude, life satisfaction, and organizational commitment by considering a sample of 110 Anganwadi workers from Anganwadi Centers, Department of Social Work, Jammu. Simple random sampling was employed for the collection of data. Correlational analysis of the data indicated that gratitude, life satisfaction, and organizational commitment are significantly correlated. Regression analysis revealed that gratitude is the predictor of organizational commitment and life satisfaction promotes continuance commitment. Theoretical and practical implications of the results were also discussed.

2 tables, 27 ref

004911   Sharma S;Sharma S K (NO, Univ Business School, Arts Block III, Sector-14, Panjab Univ, Chandigarh-160 014, Email: shikha_3107@yahoo.com) : Psychometric evaluation of BRT-13B : shorter version of the benchmark resilience tool. Prabandhan: Indian J Mgmt 2015, 8(3), 33-47.

The Indian IT Industry is operating in an era of risk and instability. Success and survival in this uncertain environment demands the organizations to be resilient, which is not about responding to one time crisis. It is about continuously anticipating and adjusting to change. Research reveals that an organization having resilient people, systems, and processes can adjust to meeting the varying needs of its market with more confidence, making it essential to have an organization centric measure of resilience. Despite the growing importance of the concept, there are only few reliable and valid instruments available in the literature, and most importantly, none of the available instruments have been used to measure the resilience capacity of IT organizations. Keeping this gap in mind, this study evaluated the factor structure and psychometric properties of the recently developed, a shorter version of Benchmark Resilience Tool (BRT-13B) by considering a sample of Indian IT executives. An empirical research was conducted by considering 160 employees of 12 information technology firms located in few select states of Northern India and registered with NASSCOM. The data were collected using 13 items, BRT-13B scale. Confirmatory factor analysis verified the original two-factor structure. In this study, 75.537% of the variance was jointly explained by the two factors (Planning and Adaptive Capacity). The results supported the dimensionality, reliability (α = 0.888), and validity of the BRT-13 B instrument for measuring the IT executives' resilience.

3 illus, 6 tables, 49 ref

004910   Seesy A E;Ali A H;Balal S (NO, , Sudan Univ of Science and Technology, Email: hafiezali@yahoo.com) : Customers gap in health care private services sector in Sudan test of differentiation. Asian J Mgmt Res 2015, 5(4), 542-57.

The purpose of this study was to investigate of the perceived service quality and examined the gap between customer expectation and customer perception when seeking treatment in private healthcare settings in the Sudan and is believed to vary with the demographic characteristics of patients. A survey was conducted among 400 patients in the Makah eye hospitals to measure service quality of the private healthcare setting in Sudan using SERVQUAL 5 dimensions model by Parasuraman et al (1985). results showed that Perceived Quality in Sudanese Health sector consists of three dimensions (Tangibles, Responsiveness, Empathy), as they service quality are having positive mean quality gap score so it can be stated that Makah Hospital is meeting with the expectations of customers for these dimension or customers are satisfied with. It was also found that demography impacted on the relationships between the elements of service quality. The study included four demographic variables (gender, age, nationality and current level of study) and it was found that age and education have considerable impact on the weights of relationships. The research findings suggest that health care marketers should take demographic factors into consideration in the design and development of health care services. It is recommended that hospital management should look into highlighted areas for which patients have high expectations. This study can help health care providers and managers to have deep understanding about how patients' perceived service quality. It would be recommended to future researchers that this type of survey be conducted on a larger scale to assist all private healthcare providers to render better service to their customers. It would be beneficial if all private healthcare providers would participate and help facilitate and expand the research scope.

4 tables, 38 ref

004909   Sarma P;Das D (Zoology Dep, Bajali College, Gauhati Univ, Email: sarmaparmita1@gmail.com) : Application of shannon's index to study diversity with reference to census data of Assam. Asian J Mgmt Res 2015, 5(4), 620-8.

In this article, an attempt has been made to study the diversity of various religions and also diversity on poultries in Assam. The data on population by religion in all the districts of Assam as per 2001 census are taken in to account. The religions taken in to account are Hindus, Muslims, Christians, Sikhs, Buddhists and Jains. Again the data on district-wise livestock and poultry population of Assam as per Livestock Census 2003 are taken. The poultries are Cattle, Buffaloes, Sheep, Goats, Pigs, Horses, Fowls and Ducks. The data are collected from the Statistical Hand Book, Assam, 2004.

3 illus, 2 tables, 9 ref

004908   Ramasubbian H;Thangavelu A (PG and Research Dep of Commerce, Hindusthan College of Arts and Science, Coimbatore, Tamil Nadu, Email: hemafi.research@gmail.com) : Forecasting the trends of NPAs in Indian banking sector. Asian J Mgmt Res 2015, 5(4), 629-34.

The deterioration quality of assets in the domestic banking sector, which is balanced at record highs, the Reserve Bank of India asked banks to strengthen their due diligence and improve the loan recovery process. As per leading rating agency CRISIL, Gross NPA levels in the Indian banking system will reach an unparalleled 4.4 per cent in March 2014 compared with 2.09 per cent in 2008-09, it said, adding, the gross NPA increased by almost four times from March 2010 (Rs 59,972 crore) to March 2014 (Rs 2, 04,249 crore).Several prudential accounting norms, mainly based on the Non-Performing Assets (NPA) have been introduced by Reserve Bank of India. Therefore, to improve the financial health and efficiency, NPA management has become a main task of the banks. In this background, present study focuses on the future trends of NPA in the Indian banking industry. This study is based on the secondary data, which is gathered from various issues of 'Report on Trend and Progress of Banking in India'. The data has been analyzed by statistical tools such as percentages and trend analysis. The trend values have been calculated with the help of 'least square method' of 'time series analysis'. The study observed improvement in the asset quality of private and foreign banks

1 illus, 1 table, 9 ref