011715   Mishra S K;Sureshu P V;Srinivas K N;Kaul I K (NO, Defence Research and Development Laboratory, Kanchanbagh, Hyderabad-500 058) : Design and development of production planning and control within enterprise resources planning in job shop. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 369-75.

High degree of complexity and uncertainty in job shop manufacturing resources planning environment make production control and planning task difficult to execute. Computerized production planning and control management module has been designed and developed using Oracle 7.3 RDBMS database engine and Developer 2000 as front-end tool. The work is carried out as part of Integrated Manufacturing Information System, which is comprised of integrated software modules providing operational, managerial and strategic production information for improving productivity, quality & competitiveness. All modules have been developed utilizing the existing functional knowledge and bench marking with the best practices. Discusses detailed design and development as per software engineering phases as object diagrams preparation, objects properties and domain definition, data flow diagrams, functional requirement, relational diagrams and relations, menu, forms and reports structure and logic.

14 illus, 5 ref

011714   Goyal S C (Planning & Development Department, Bharat Heavy Electrical Limited, Hardwar-249 403) : Basic principles of total quality management. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 58-63.

Deals with the elaboration on Total Quality Management, planning the implementation of Total Quality Management, comparison of various approaches of the four gurus covering the definiton of Quality, degree of senior management responsibility, performance standards, motivation, general approach, structure, improvement basis, team work, cost of quality, purchasing and goods received, vendor rating, single source supply. Various TQM models including EFQM in detail and basic principles of Total Quality Management that it should know and practice for achieving the excellence in work.

3 illus, 4 ref

011713   Devadasan S R;Thirugnanam M;Sankaran R A;Neil Samson R (Department of Production Engineering, PSG College of Technology, Coimbatore-641 004) : Decision support system for innovation management of total failure mode and effects analysis. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 124-9.

Presents the development of decision support system (DDS) for innovation management of Total Failure Mode and Effect Analysis (TFMEA). TFMEA is viewed as one of the most important early preventive actions in system, design, process and service, which not only prevent failures and error from occurring but also integrates all the functions starting from design to service. Presently customers are expecting the products with high quality, but in a shorter period and lower cost. A new concept called Innovation Management (IM) can serve this purpose. Coupling of innovation management and TFMEA generates new value to the products and at the same time solves the potential problems of a product during its life cycle. Illustrates how TFMEA and Innovation Management can be linked into systems engineering and a quality operating system through the usage of Decision Support System for reaching required benefits.

2 illus, 4 tables, 4 ref

011712   Devadasan S R;Karthikeyan M;Kulandaivelu K; Sundararaj G (Department of Production Engineering, PSG College of Technology, Coimbatore-641 004) : TQM, SQM and accountability. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 70-5.

World has witnessed various eras of Total Quality Management (TQM) during the second half of the last century. Strategic Quality Management being the latest of quality management principle, companies greet it with hesitation because, most of its results are intangible in nature. In this context, several SQM models were reviewed and the most exhaustive one of all has been described. The pretense in financially accounting this SQM model is also studied and discussed. It is claimed that, the success of the SQM model chosen for implementation lies in the process of judicious financial accounting of its quality strategies.

2 illus, 1 table, 8 ref

011711   Deshmukh V B;Khond M P (Mechanical Engineering Department, B.N. College of Engineering, Pusad-445 215) : Supply chain management: a need of an hour. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 102-05.

Deals with the rapid growth of business related competition and the obstacles in achievement of productivity. To tackle with the rapid growth and competition, one must have the weapon, which helps to stay in this global market. Suggests supply chain management as an effective tool to achieve the desired goal.

1 illus, 8 ref

011710   Dabke S (Industrial and Production Engineering Department, Guru Nanak Dev Engineering College, Bidar-585 403) : Polemics of quality and TQM. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 76-80.

Attempt has been made to correlate the traditional definition of quality which are not more pragmatic objective and tangible orientation with TQM leading to a new thought on quality aspects.

4 illus, 2 ref

011709   Agrawal A K;Mohan D;Padhiari H K (Mechanical Engineering Department, Institute of Technology, Banaras Hindu University, Varanasi-221 005) : TQM approach: an imperative for wholesome water supply. Proc XVI Natn Con Prod Engr-Emerging Trends in Mfg 2002, (Jan 19-20), 64-9.

Highlights that the working of water supply agencies need to be viewed as any other manufacturing industry with the commitment to make the end users delighted, failing this it is believed that such organisations may cease to exist in time to come.

2 illus, 12 ref

009450   Sukumaran Nair M P (NO, Travencore-Cochin Chemicals Ltd., Udyogamandal, Cochin-683 501) : Hazard management in chemical process industries. J Instn Engrs-Pt CH 2001, 82(Sep), 33-7.

Discusses the techniques available to render the industrial installations utmost safe by identifying hazardous situations that can crop up, assessing the potential damage the hazardous situations can cause and taking remedial measures so as to minimise their adverse impacts, and to be prepared to combat any possible disaster in the unlikely event of its happening with the help of an appropriate disaster management plant. In recent years, a number of legislations and enactments have come into effect making the above requirements more stringent.

6 ref

012570   Sharma R R K;Saxena A (Department of Industrial and Management Engineering, IIT, Kanpur-208 016) : Dual based procedures for the special case of transhipment problem. Opsearch 2002, 39(3), 177-88.

The special case of uncapacitated transhipment problem considered is a minimum cost flow problem with infinite are capacities and flow takes place in stages i.e. from plants, goods move to warehouse, and from warehouses they move to the markets. This problem can also be posed as a simpletrasportation problem for which Sharma and Sharma have given an O(cn²) procedure which obtains solutions that are within 85 of the optimal solution. Gives a different formulationof the problem in this paper. Develops two dual based procedures (one runs in O(cn²) time and other runs in O(cn²) time). For large problems we found that O(cn²) procedure yields solutions with 98.4 closeness to optimal (on an average) which was also the approximate achievement of the O(cn³) heuristic.

3 tables, 9 ref

012569   Sengupta J K (NO, University of California, Santa Barbara) : Cost efficiency and demand fluctuation under data envelopment analysis. Opsearch 2002, 39(3), 161-76.

Efficiency models of data envelopment analysis are extended here to include the transition from micro to macro levels, where the latter provides an overall measure of market efficiency. The dynamics of the entry and exit behaviour, the impact of demand uncertainty on capacity utilization and the specification of the dynamic cost frontier are analyzed in some detail and empirically illustrated in terms of the US computer industry data over the last decade.

3 tables, 10 ref

012568   Mitra S;Chatterjee A K (NO, Indian Institute of Management Calcutta, Kolkata-700 027) : Service level relationships in multi-stage systems under the base stock policy. Opsearch 2002, 39(3), 230-42.

In a multi-stage production/inventory system, customer service level is a function of the service levels at individual stages. The objective of a multi-stage system can be defined in terms of determining the stage-specific service levels, which minimize the total cost of the system subject to achieving a desired customer service level. The literature available so far discusses the service level perspective of multi-stage systems under the continuous review and periodic review policy. Consider systems operating under the base stock policy, and derive service level relationships in multi-stage serial and assembly systems. First develops models for a two-stage serial system, and illustrate the models with the help of a numerical example. Finally, propose an extension of the models for multi-stage serial and assembly systems.

3 illus, 3 tables, 15 ref

012567   Chung K J;Huang Y F;Huang C K (Industrial Management Dep, National Taiwan University of Science and Technology, Taipei, Taiwan, ROC) : The replenishment decision for EOQ inventory model under permissible delay in payments. Opsearch 2002, 39(5-6), 327-40.

Discusses the economic order quantity (EOQ) under conditions of permissible delay in payments. In 1985, Goyal assumed that: (1) The unit selling price and the unit purchasing price are equal. (2) At the end of the credit period, the account is settled. The retailer starts paying for higher interest charges on the items in stock and returns money of the remaining balance immediately ewhen the items are sold. The main purpose of this paper is to Modifies Goyal' model to presume that the unit selling price and the unit purchasing price are not necessarily equal to reflect the real-life situations. Proposes that at the end of the credit period, the retailer will borrow 100% purchasing cost from the bank to pay off the account. Comparing with Goyal's model, it is also shown that the optimal cycle times are not longer than those of Goyal's model. Three theorems are developed to determine the optimal cycle time and the optimal order quantity. Numerical examples are given to illustrate these theorems.

1 illus, 1 tables, 10 ref

024767   Tigga A S;Singh M (Extension Education Dep, Rajendra Agricultural University, Bihar Pusa, Samastipur-848 125, Email: adlinetigga@gmail.com) : Constraints perceived by the positional women leaders in local self governance. Envir Ecol 2010, 28(2B), 1254-6.

Women leadership gets toned down due to many social, traditional and personal factors. The patriarchal influence and traditional norms of rural society undermine their leadership. To cope up with the inhibiting factors and standup in panchayat, women need to be more articulative in coordinating the social and economic roles thus making space for the new political role in her life. Reservation is just a means towards equating and not an end in itself. To make it successful both men and women must strive to ensure that the end must be achieved. Realizing such a disappointing state of women they were given representation in the grass root democratic system. After two decades, stress was given on the need for involving women in political and developmental process through Panchayati Raj Institution. The present study was undertaken with the view to ascertain the constraints faced by the positional women leaders of the local self governance in the pusa block of Samastipur district, Bihar. The result revealed that positional women leaders were facing the social, economic, psychological constraints, in their way. Among them, lack of education, awareness and lack of knowledge about the development projects were the important constraints which deaccelerate to change the face of positional women leadership through local self governance.

1 table, 1 ref

024766   Singh B;Saxena D (NO, Shree Ganpati Institute of Technology, Ghaziabad, UP.) : Diagnostic study of Chamoli district beekeeping SMEs cluster. Pranjana 2009, 12(2), 105-115.

Honey and beekeeping have a long history in India. Honey was the first sweet food tasted by the ancient Indian inhabiting rock shelters and forests. India has some of the oldest records of beekeeping in the form of paintings by prehistoric man in the rock shelters. With the development of civilization, honey acquired a unique status in the lives of the ancient Indians. This study overall is a diagnostic study of Chamoli district Utrakhand, analyzes the patterns of Beekeeping and how does play a substantial role in micro Enterprises. And overall result deals with the development of honey and beekeeping, its resources, potentialities, use of apiculture technology, marketing of beekeeping cluster etc. The study further highlights, how the beekeeping could play a substantial growth in overall economic development. To examine further; A SWOT analysis is also being put-up whereas strategic suggestions, intervention and recommendations has been mooted out to find out its clemency in particular of Chamoli district.

1 table, 14 ref

024765   Siddiqui S;Singh S (Centre for Management Studies, Jamia Millia Islamia, New Delhi) : Behaviour influence of stock market investments: a survey. Pranjana 2009, 12(2), 95-104.

The purpose of this paper is to investigate the influence of Investor's psychology particularly of South Asian region specially Indian perspectives in making their investment portfolios. The paper uses questionnaire to examine the behaviour and practice of stock market investments. The respondents consist of the investors of Delhi including Brokers and their regular clients. The major findings of the paper are that psychology of the investors play a vital role in investment decisions. They give maximum weight age to the security of the principle amount. For buying a stock they will rely on their own analysis, also they have admitted their own analysis to be the major reason of bearing a loss. Stocks they consider for sale first, will be those which have already yielded a profit. The results highlight the psychological implications and techniques used by uarious investors while making their stock investment decisions as well as analyzing the consequences of their performance.

10 illus, 17 ref

024764   Sharma L K;Saxena V (NO, Graduate School of Business & Administration, Greater Noida, UP) : Impact of emotional attachment between children and parents in rural market: a case study of children and parents in purchase of FMCG. Pranjana 2009, 12(2) , 116-21.

In recent years, rural market of India has acquired significance, as the overall growth of the Indian economy has resulted into substantial increase in the purchasing power of the rural communities, it means units of purchase and capacity to purchase have increased over a period of time during this growth. Simultaneously behavior of Rural Consumer has also changed over a period of time as literacy level is improving in rural class. This behavioral change in the buying habit is because of highly aware and educated children. We have acknowledged the role of children in the decision making of parents for daily need purchases. The role of children in buying decision is varying as their age varies. Now rural customers are also becoming more brand conscious and this nature is resulting in the emergence of new rural Market for the FMCG companies. Now there is a need of different approach towards Rural Consumer which is differentiating urban and rural consumers.

3 tables, 8 ref

024763   Mishra A (NO, VNS Institute, Bhopal, MP) : Strategic brand management of international fashion retailers in South Asia. Pranjana 2009, 12(2), 38-50.

In today's high street fashion competition fashion retailers are adopting strategies to compete and survive in order to capture and maintain market share. Being a seasonal and highly volatile market the fashion market is always vulnerable to the concept of 'fading-out'. Everyday a new design, style, fad or fashion develops and becomes hype hence fading out the previous fashion. The retailers that keep up the pace of this fast development and creativity manage to survive, while those left behind, become extinct. This paper examines the brand management strategies particularly among South Asian countries how does have an indelible marks in fashion retailers, would devote a panoramic view in the international market. From the process of internationalisation, to devising brand strategies, to taking the right decisions of brand management, all of the issues are equally important and carry immense importance. Although there are many dimensions of brand management, but only three major themes are highlighted in this paper, which prove vital for the success of fashion retail brand in this region.

1 illus, 43 ref

024762   Kaushi V K;Suhag K S;Sharma S K;Dutt I (Economic & Statistical Analysis Dep, CCS Haryana Agric. Univ, Hisar) : Economic and financial feasibility of beekeeping in Haryana. Green Fmg 2010, 1(6), 641-4.

The studies on economic and financial feasibility of beekeeping conducted in north-eastern zone of Haryana for different categorizes of bee-keepers indicated that the total costs decreased with the increase in the number of colonies. The fixed costs accounted more than variable costs. The variable costs were more in large beekeepers category as compared to the other two categories. The returns from the sale of honey accounted from 82-86 percent of the total gross returns. The net returns were maximum in large size categories as compared to small and medium sized categories. The benefit-cost ratios were found highest 2.04, 2.33 and 2.99 for large sized beekeeping enterprise than the small & medium sized in 1992, 2001 and 2006 respectively. Benefit-cost ratio showed that an investment of rupee 1/- in bee-keeping would fetch a return of Rs. 2.04, 2.33 and 2.99 in large size beekeeping enterprise in 1992, 2001 and 2006 respectively. For structuring the small beekeeping enterprise, the small cost is required and the expenditure structure ratio was 0.57,0.49 and 0.46 in 1992,2001 and 2006, respectively and increases as size of beekeepers increases.

6 tables, 6 ref

024761   Girdhar S (NO, Gurunanak Institute of Management, New Delhi) : Building relationship through internal customer: a study of South Asian selected co-operative banks with special reference to Surat district of Gujarat state. Pranjana 2009, 12(2), 84-94.

Co-operative banks have a history of over 100 years. Particularly in India among the South Asian Countries has a credible and unique role of building relationship through internal custormer. These banks are an important constituent of the Indian Financial System, judging by the role assigned to them, the expectation they are supposed to fulfill and the number of offices they operate. Employee is the core component in the banking business. The business of banking cannot function without employees, nor is the business done by acquiring a certain number of customers. In order to retain the customers, banks must work harder on managing individual employee relationship. Relationship building can be possible through delivery of quality service by employees. The present study seeks to measure the satisfaction of employees with regard to services provided by the cooperative banks under study. This analysis would provide an insight to the cooperative banks as to where they are lacking and by how much in providing quality service to their customers.

5 illus, 3 tables, 20 ref

024760   Farooqi R (Centre for Management Studies, Jamia Millia Islamia, New Delhi) : Nation branding: a study of India's brand equity and capabilities in comparison to two other South Asian countries. Pranjana 2009, 12(2), 51-71.

India is fast emerging as a global player be it economic growth, FDI inflows or in the tourism sector. In such a scenario India needs to strengthen its brand equity in the international arena. The purpose of this paper is to analyze the current status of India's nation brand equity and to estimate which of India's three main sectors that nation brands compete including tourism, FDI and export promotion, should be developed by comparing to two other major countries in South Asia which have strong nation brand equity. This has been done in order to generate recommendations for the country in developing a stronger nation branding strategy in the future.

2 illus, 6 tables, 36 ref

024759   Famina A S (NO, , SCMS, Cochin, Kalamassery, Kerala) : Octapace profile and human resource climate in a South Asian public sector undertaking with special reference on KSFE. Pranjana 2009, 12(2), 72-83.

Undoubtedly any organization's success depends on the efficiency with which they manage their resources. Over the decades the organizations has realized the importance of managing their mast crucial resource, which can think on their own, which has emotions and feelings. Many researches have identified the interrelationship between productivity of the employees and organization. Among the various reasons for employee productivity; one may be the perception of the employees on how the organization is and what the organization values and believes. This may be summed up as the organization climate which deals with the perception of the employees towards the policies, procedures and practices of the organization. The research study focus on ascertaining the organization climate of Kerala state financing enterprise (KSFE) and to understand and analyze the various dimensions of OCTAPACE. The data is collected primarily by personal interview and questionnaire of 100 employees in KSFE. The results show that KSFE scored high in openness, confrontation, authenticity and collaboration. The Mean Score analysis shows Proaction, Collaboration and experimentation to be the highest. The factors which scored low are trust and autonomy.

1 illus, 5 tables, 18 ref

024758   Bhuiyan S I (Communication and Dramatic Arts Dep, Auburn Univ, Montgo, USA) : Strategies for developing media managers for convergence: An analysis of perspectives from management theory and practice for managers of converged newsrooms. Pranjana 2009, 12(2), 1-15.

This article explores multiple dimensions of the media convergence that is sweeping the media industries. The goal is to provide a broad understanding of the impact of media convergence and help develop strategies for media managers to manage convergence. Trends accelerate, decelerate or sometimes disappear altogether. The attention of the author of this article is therefore focused as much on the underlying processes and pattern of impacts as upon the convergence trend itself. However, long the convergence trend lasts and whatever trend comes next, these processes and patterns should serve to facilitate understanding of the role of media in society.

21 ref

024757   Alam A;Almarzuqi M (NO, King Abdul Aziz Univ, Jeddah, KSA) : Customer behaviour vis-a-vis loyalty model: south asian perspectives. Pranjana 2009, 12(2), 16-37.

Understanding consumer behaviour in a cross-cultural environment is an essential part of marketing activities in a world that is becoming more consumer-centric. Apart competitive and economic advantages also stemming from the strengthening of customer Relationships. Many studies in this regard has been developed into the business to business marketing field, antecedents and consequences of market relationships which identify cognitive, affective and behavioural constructs (satisfaction, trust, loyalty and cooperation) and overall that qualifies the relationship life cycle, from customer satisfaction up to customer loyalty and partnership. Starting from an overview of the literature, this paper proposes a dynamic model of customer behaviour vis-a-vis loyalty model how does it play an effective role in loyalty generation in the marketing relationship perspective. The paper aims to identify the antecedents and the consequences of the evolutionary links between the several relational constructs connected with customer satisfaction and loyalty with special reference to South Asian perspectives. Overall this paper formulates research propositions on the loyalty development process, which will have to be empirically tested in order to theories a model of customer buying behaviour useful for loyalty management purposes, both in B2B and B2C markets.

8 illus, 3 tables, 25 ref

009287   Mahapatra S S (Mechanical Engineering Dep, National Institute of Technology, Rourkela-769 008) : JIT-based manufacturing in India - forecast by Min-Max Fuzzy Delphi. J scient ind Res 2003, 62(5), 420-7.

Themanufacturing organisations in India have been adopting innovative management practices to improve performance, particularly in the emerging competitive market environment. However, the popular Japanese Just-in-Time (JIT) approach has not yet been considered and implemented in its full operational form by Indian organisations owing to several reasons. The production related factors assume significance in implementing JIT and cultiral factors play a less dominant role. Considering its potential in enhancing performance of organisation, investigation on the important issues of JIT-based approaches and their applicability in Indian context is a prime necessity. The global status of JIT implementation has been reviewed for Indian managers to gain an insight and formulate policies. An attempt has been made to forecast the year when JIT will be implemented as a whle and its various constituting sub-approaches in Indian manufacturing organisations. As it is a long-range forecasting, improved Delphi technique of Max-Min Fuzzy Delphi Method (MMFDM) is used that requires only one time survey. Based on a survey by the MMFDM involving 110 managers with about 65 per cent response data, it is forecasted that Indian manufacturing organisations will start realising benefits of JIT around 2015 AD.

1 illus, 2 tables, 23 ref

009286   Kularni P L (Quality Assurance Electronics Div, System Reliability Group, Space Applications Centre, ISRO, Ahmedabad-380 015) : Quality governance for developing high reliable satellite systems. IETE Tech Rev 2001, 18(2-3), 229-35.

006095   Suresh Kumar S (Regional Research Laboratory, , Trivandrum-695 019) : Strategic alliances and entrepreneurship in innovation diffusion and technology management - the emergent paradigm. J scient ind Res 2002, 61(12), 1027-32.

Dwells on aspects of innovation diffusion in the context of techology management. The linear model of innovation diffusion has been replaced by two-way models. This calls for diffusion mechanisms based on cooperative or consortia type alliances for strategic advantages. It also calls for science based entreprenuership even in public funded research agencies. The linkages with potential client have to be forged through specific policy initiatives and diffusion mechanisms like those found in OECD countries. The corporate vision in CSIR in India is aimed at creating conditions for contract research and an entrepreneurial research environment in public funded laboratories. Strategic research and promotion of tacit knowledge as well as people network high-tech training centres are found to be important component. The Japanese S&T Policy in India are also undergoing a transformation due to internationalization. The new science and technology (S&T) policy should facilitate proactive networking among research labs, private enterprise, and public agencies including financial institutions. The concurrent developments in research management practices are also highlighted.

11 ref

005049   Suresh Kumar S (Regional Research laboratory, , Trivandrum-695 019) : Strategic alliances and entrepreneurship in Innovation diffusion and technology management - the emergent paradigm. J scient ind Res 2002, 61(12), 1027-32.

Dwells on aspects of innovation diffusion in the context of techology management. The linear model of innovation diffusion has been replaced by two-way models. This calls for diffusion mechanisms based on cooperative or consortia type alliances for strategic advantages. It also calls for science based entreprenuership even in public funded research agencies. The linkages with potential client have to be forged through specific policy initiatives and diffusion mechanisms like those found in OECD countries. The corporate vision in CSIR in India is aimed at creating conditions for contract research and an entrepreneurial research environment in public funded laboratories. Strategic research and promotion of tacit knowledge as well as people network high-tech training centres are found to be important component. The Japanese S&T Policy in India are also undergoing a transformation due to internationalization. The new science and technology (S&T) policy should facilitate proactive networking among research labs, private enterprise, and public agencies including financial institutions. The concurrent developments in research management practices are also highlighted.

11 ref

023763   Patel K S;Patel Y C;Leua K A;Makadia J J (Agri. Economics Dep, N.M. College of Agriculture, Navsari agricultural Univ, Navsari-396 450) : Export potentiality of Gujarat. Gujarat Agric Univ Res J 2010, 35(2), 127-31.

The investigation seeks to examine the status and export potential of the state of Gujarat. The study pertains to the period of 1995 -96 to 2003 - 2004. The secondary data pertaining to commodity wise exports production of important crops in Gujarat were obtained from publication of Director of economics and statistics, Govt. of India New Delhi, Director of agriculture, Agriculture and Processed Food Product Export Development Authority (APEDA) and sending e-mails, Journals, reports etc. The data collected were analyzed with the help of statistical technique ie. Growth rate, and instability and simple percentage analysis technique. The study revealed the near about all commodities export growth shown non - significant except groundnut and rape seed meal in overall. The groundnut and rape seed meal shows non significant growth rate. Guar meal, groundnut extraction meal, cereals and onion recorded increased CGR in period II than period I Instability of export of commodities shows increased in period II than period I export pulses. The favorable commodities identified for export from Gujarat includes castor meal, Seasmum seed, Cereals, royal heena, Onion, Guar meal, Groundnut extraction meal, Rape seed meal, pulses & Groundnut.

3 tables, 4 ref

021769   Manivannan B;Illangovan D (NO, Annamalai University, Annamalai Nagar-608 002, Email: mukiram39@yahoo.co.in) : Recent developments and challenges in BPO-since economic melt-down. J Coop Univ Res Ind Enterpr 2010, 3(2), 16-22.

As of now, India proved to be a trend setter in BPO services. The benefits of BPO to strengthen the Indian economy are much known to many. Such benefits made the development of BPO sector further, to contribute to the overall growth rate of the country. However, there are certain challenges facing the BPO sector in India on account of the Economic Melt-down, affecting the major economies around the world, particularly the USA. There needs to be a host of reasons to explain the magnitude of these challenges and precautions to be taken up by the firms, not only to protect themselves but also to improve the national economy.

2 illus, 3 tables, 7 ref

022825   Jena M S;Rudramuniyappa M V;Biswall S K (Mineral Processing Dep, Gulbarga University, Karnataka-583 119) : Effect of alcohols on flotation performance of non-coking coal. Indian Min Engng J 2004, 43(5), 41-3.

The effect of alcohols on flotation performance of non-coking coals has been dealt with. The results reveals that among the alcohols used the use of butanol has given better results compared to ethanol. An overall combustible recovery of 82.2% with overall ash of 28% was obtained and the results are discussed.

2 illus, 2 tables, 2 ref

022824   Banerjee S P (Indian School of Mines, , Dhanbad) : Environmental management for sustainable mineral development. Indian Min Engng J 2004, 43(4), 18-22.

9 ref

019855   Ramakrishnan R (NO, , ) : Scenario of port handling & vision. Indian Ports 2003, 35(2), 5-17.

^iia9 tables, ref

019854   Paul S (NO, , ) : Looking back the berthing master service in Kolkata port. Indian Ports 2003, 35(2), 26-9.

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019853   Jayanthi Y (NO, , ) : An era of exellence :1998-2003. Indian Ports 2003, 35(2), 19-23.

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015938   Tang L S;Zhang M;Zhang S F;Yang J Z (The State Key Laboratory of Fine Chemicals, Univ of Tehnology, Dalian 116 012) : Effect of blend of the hydrosol and latex on the property of waterbrone aminoacrylic coatings. J Indian Chem Soc 0000, 81(4), 313-17.

The effect of blend of the hydrosol and latex on the property of waterborne aminoacrylic coatings was investigated. To obtain high performace waterborne aminocrylic coatings, it is esential that the hydrosols must be comparible with the latex and have appropriate amount of hydroxyl and carboxyl groups. In order to meet these requirements, the weight-average molecular weight of the hydrosol resins should be less than 13000, and the suitable contents of AA and HEA should be about 6% and 10% by wieght respectively based on all monomers. The film gloss and hardness can be improved by increasing the proportion of the hydrosols, but some disadvantages such as popping, slow-drying and abnormal high viscosity become conspicuous as wieght percent of the hydrosol based on all binders exceed 35%. The weight percent should preferably be in the reate of 25 to 35% for balanced film properties.

1 illus, 9 tables, 6 ref

019677   Singaravelu S (Faculty of Education, Vinayaka Missions Univ, Thavalakuppam, Puducherry-605 007, Email: singaravelu.puducherry@gmail.com) : Goal setting behaviour and internal locus of control as the predictors of academic achievement of high school students in Puducherry region. Behavioural Scient 2010, 11(2), 125-8.

This study aims to find out whether there is any positive relationship among Goal setting behaviour, Internal Locus of Control and Academic achievement of High School students. Normative survey method is used in the present study. Sample consists of 500 high school students'selected using purposive sampling in Pudiioherry region. Goal Setting Behavior Scale modified and translated by R. Ravi Kumar, Crandal Intellectual Achievement Responsibility Questionnaire (Th IAR Scale) and average of the half yearly marks were used to assess Goal setting behavior. Internal locus of control and Academic achievement of high school students respectively. Results reveals that there is significant and positive relationships between Goal setting behavior, Internal locus of control and Academic achievement of high school students.

3 tables, 5 ref

019676   Bose D (NO, TM International Logistics Pvt Ltd, Kolkata) : Freight rate volatility and its impact on global iron are pricing. J Mines Metals Fuels 2010, 58(3-4), 66-9.

8 illus

005127   Ralli D K;Pandey S C;Saxena A K;Alamkhan W K (Process and Products Control Lab, Uran Plant, Oil and Natural Gas Corporation, Uran 400 702, District Raigad) : Impact of quality management system on product quality at ONGC, Uran. J scient ind Res 2003, 62(10), 1001-7.

Evaluation and assessment of Quality Management System (QMS) has been done at Uran Plant w r t quality parameters of final products, viz. Liquified Petroleum Gas and Low Aromatic Naphtha. Large data of 5y covering 2y before and after implementation of QMS, i.e. from 1998 to 2002 are averaged out for final LPG product. Year-wise percentage of off-spec samples vs total samples analyzed for quality assessment is computed. Similar trend analysis is carried out for LAN product for 3 y, i.e., from 2000 to 2002. The results exhibit that there is a definite improvement in the quality of final products, like LPG, LAN at Uran plant after adopting ISO: 9002 QMS, which is reflected in terms of reduced number of batches of non-conforming products.

5 illus, 4 tables, 3 ref

004014   Nithiyananthan M (NO, , ) : Coal handling in Indian Ports- hazards & control. Indian Ports 2002, 34(1), 5-7.

^sscillus, tables, ref

003038   Ralli D K;Pandey S C;Saxena A K;Alamkhan W K (Process and Products Control Laboratory dep, Uran Plant, Oil and Natural Gas Corporation, Uran 400 702, District Raigad) : Impact of quality management system on product quality at ONGC, Uran. J scient ind Res 2003, 62(10), 1001-7.

Evaluation and assessment of Quality Management System (QMS) has been done parameters of final products, viz. Liquefied Petroleum Gas and Low Aromatic Naphtha. Large data of 5y covering 2y before and after implementation of QMS, i.e., from 1998 to 2002 are averged out for final LPG product. Year-wise percentage of off-spec samples vs total samples analyzed for quality assessment is computed. Similar trend analysis is carried out for LAN product for 3 y, i.e., from 2000 to 2002. The results exhibit that there is a definite improvement in the quality of final products, like LPG, LAN at Uran plant after adopting ISO:9002 QMS, which is reflected in terms of reduced number of batches of non-conforming products.

5 illus, 4 tables, 3 ref

018469   Singh D K (MPA Engg. Div, Netaji Subhas Institue of Technology, New Delhi-110 075) : Quality management: an essential ingredient for JIT implementation. Productivity 2009, 49(4), 327-34.

Quality management has an important role in JIT implementation. Quality has become a demand of today's customer and total customer satisfaction through quality is the need of the hour. Quality is being used as a competitive tool to out-perform competitors. The quality awareness of everyone in the organization forms the base for the success of quality management. Total quality management (TQM) is an integrative management philosophy having quality in the central focus of every activity and thrusts upon its continuous improvement. With increased level of quality, JIT implementation becomes faster since a higher quality product has increased customer's acceptance resulting in increased flow and decreased level of inventory. Quality management facilitates JIT implementation by providing conducive atmosphere. This paper is based on extensive informal meetings and discussions held covering a large number of concerned personnel in various organizations.

6 illus, 17 ref

018468   Siddiqi M A (NO, Government College for Women, Nawakadal, Srinagar, Jammu and Kashmir) : Investigating impact of organizational citizenship behaviors on performance: an Indian experience. Productivity 2009, 49(4), 335-45.

The concept of Organizational Citizenship Behavior (OCB), though fairly new to the services marketing literate, it continues to receive considerable attention from research scholars and business professionals in developed countries. However, the concept has remained almost unexplored in India though various organizational outcomes are purported to result from OCBs in developed countries. Very little or no such research has been focused on understanding the complex relationship between various dimensions of OCB and organizational performance in a developing country like India. In order to plug the gap, the present study has been conducted in Indian service sector with samples from its four prestigious banks. The study that matches perceptions from both contact employees and customers reveals that Perceived Organizational Support (POS) and job satisfaction exert its strong impact on OCB that in turn positively affects organizational performance. Conclusions and implication of the study are drawn, and, finally, the directions for future research are discussed.

2 tables, 48 ref

018467   Shopharani H;Mahadevappa B (Studies in Commerce Dep, Post Graduate Centre, Mysore Univ, Mysore) : Reduction of cycle time through quality circles: an empirical study. Productivity 2009, 49(4), 284-9.

The fledging quality circle movement in India is fast catching up as more and more enterprises in both public and private sectors have been introducing this concept. The aim of this study is to examine the reduction of cycle time through quality circles in public and private sector organizations. Cycle time reduction provides a real time, continuous, positive, internal sense of urgency, without adding the feeling of crisis. Cycle time reduction transcends into a competitive advantage for the company through improved profits, reduced lead time, improved delivery dependability, improved quality, and increased productivity. It is seen that quality circle is a movement which does not make a distinction between different types of management or types of work being carried out. Certainly, it is easier to carry out quality circle activities in a workshop environment. Quality circles know no boundaries and can be practiced effectively anywhere and in any situation where groups of people are working. Needless to say, the contribution of quality circles goes beyond cycle time reduction.

6 tables, 12 ref

018466   Pati R K;Vrat P;Pradeep Kumar (NO, Indian Institute of Management, Kozhikode, Kerala) : Decision-making model for economical wastepaper collection. Productivity 2009, 49(4), 265-71.

Conservation of earth's resources is crucial to a sustainable future for humanity. Since 1980 recycling and reuse (major component of reverse logistics) have been key issues around the globe. Reverse logistics refers to all the logistic activities to collect and process used products and or parts in order to ensure ecofriendly recovery. This paper proposes a decision-making model which acts as a framework for economical collection of the wastepaper from the initial stage, that is, customer (also named as vendor customer) by the dealer stage. Use of this model also improves the quality of the wastepaper being recycled. This improves the overall productivity of recycling paper.

3 illus, 1 table, 11 ref

018465   Pandey M K (Faculty of Commerce, BHU, Varanasi) : Indian steel industry in global prospective. Productivity 2009, 49(4), 247-55.

The iron and steel sector incorporates the characteristic of leading industry on the country's economy and in the process of industrialization. When the progress in iron-steel industry and the relation between the country's development periods are observed, it could be seen that forward and backward linkages play an important role on the development of sub-sectors related to iron and steel. The importance of the sector originates from providing input to all kind of industries of the nation. Indian steel industry registered a strong growth in steel consumption driven by strong growth in all steel consuming sectors, viz., automotive (13.6%), capital goods (18.3%), construction (10.7%), consumer non-durables (10.5%), consumer durables (9.1%), etc. During the fiscal year 2006-07, India's apparent steel consumption grew by 11.7% to 43.8 million tons. The flat products and long products consumption grew by 11.5% and 12.3%, respectively. Domestic steel consumption grew by 11.1% to 49.4 million tons. Steel exports grew by 6.1% to 4.7 million tons and steel imports increased by 6.4% to 4.1 million tons. The Indian steel industry was internationally cost-competitive till the end of the seventies. But since then and even today they are suffering from high cost, especially the labor cost. Thus, it is thought pertinent to have a comprehensive study over it. We have to turn raw materials to finished products in accordance with standardized international demand. For this, the government should also assist them technologically, economically, and lawfully with the help of excise, custom, and new steps in this regard. From this picture we can say that due to availability of raw materials and low cost manpower, this industry is in its growth stage and this trend will remain the same in the next 20 years.

4 illus, 5 tables, 5 ref

018464   Negi S S;Madan N;Gopalakrishnan P (NO, Delhi School of Economics (DSE), Delhi) : Time overruns in procurement contracts and PPP contracts-reasons, trends and insights. Productivity 2009, 49(4), 311-26.

The existence of cost and time overruns in Engineering Procurement Contracts or EPCs (or Traditional Procurement Contracts, that is, TPCs) is not unheard of. Morris (in his 1990 and 2003 articles) has provided a detailed analysis in this regard for India. The major results, however, concentrated on the "cost overrun" issue supported with evidences in terms of factors generating the same. Morris (2003) gave some insights into geographical differences emphasizing on deeper issues. A similar analysis has been conducted by Bent Flyvbjerg et a/. (2004) clearly indicating that such a phenomenon is not particular to India. This paper attempts to improvise on the definitions of overruns (of either kind) and plunges into a framework by first eliminating the bias due to simple cost escalations which might potentially overshadow the actual causes for cost overruns. Unlike its predecessors like Bent Flyvbjerg et al. or for that matter Morris, this paper shows that the relationship lies in the reverse direction, that is, cost overruns causes time overruns. The study is based on the completed projects in the Indian road sector from 1997 to 2008. The analysis also covers other aspects such as geographical barriers, governance issues, efficiency of PPPs v/s EPC and impacts due to project size. The main findings are: (i) cost overruns "lead to" time overruns in this sector; (ii) PPP projects are seen to have lower time overruns; (Hi) and projects in the western region were found to have lower time overruns as compared to all regions together-raising the serious issue of governance hampering the performance outcome of essential infrastructural projects. The paper is structured as follows. Section 1 provides a brief introduction to the concept of cost overruns and time overruns and a few trends regarding these in the Indian roads sector have been presented. In Section 2, the data sample used for empirical study has been described. Section 3 presents the econometric model specification which tackles some questions with relevant answers that have generated interest in the concerned field in Section 4. Finally Section 5 discusses the policy implications and conclusions of the results.

2 illus, 1 table, 16 ref

018463   Jana D R;Anjani Kumar;Amresh Kumar (Production and Industrial Engineering Dep, National Institute of Technology, Jamshedpur) : Cycle time reduction through "Scare" analysis: a Kaizen process. Productivity 2009, 49(4), 278-83.

Manufacturing excellence may be achieved through quality improvement and cost reduction of their products. Cycle time reduction is also an important parameter in the manufacturing process. In the present analysis, the role of SCARE analysis, a Kiazen process, has been discussed in reducing the cycle time. The reduction in production cycle time also decreased the rate of customer demand time. Further, the customer was satisfied through reduction in the delivery time or with the increase in the efficiency of TACT TIME (Available production time/Rate of customer demand). Empirical study was conducted on CNC machine tool in machining two plummer blocks (an automotive component) of different sizes, both small and big. If the machining operation was being carried out on the two automotive components separately, the total time taken in the machining process was (6.5+5) minutes = 11.5 minutes. Later, both smaller and bigger components were loaded on the CNC machine tool at the same time, with the help of properly designed jigs and fixtures, and the machining operation was carried out simultaneously on both components. One combined CNC program has been developed in the machine interface for this purpose. The total elapsed operation time was observed to be 8.5 minutes. As a result, an effective total cycle time was reduced to (11.5-8.5) minutes = 3 minutes. It has been observed through experimental analysis that SCARE analysis has reduced the cycle time in face milling and drilling operations of small and big size plummer blocks which gives a percentage reduction of 26% in the cycle time.

2 illus, 7 ref

018462   Gulshan Kumar;Singh A (Economics Dep, D.A.V. College, Hoshiarpur) : Rrowth and productivity analysis of basic metal products industry in Punjab. Productivity 2009, 49(4), 256-64.

In the globalized environment, growth and productivity are the two prominent factors that justify competitiveness and survival of an industry. The basic metal products industry of Punjab finds itself able to withstand the challenges posed during pre-liberalization and liberalization periods. The present study is an endeavor to investigate growth pattern and productivity trends of small scale basic metal products industry of Punjab. The growth of industry has been measured in terms of four variables, namely: number of units, fixed investment, employment, and production. Yearly growth rates have been computed to mirror year-to-year fluctuations in growth and compound annual growth rates (CAGRs) that have been worked out to find the impact of policies of liberalized regime on growth of this industry. Productivity trends have been sketched in terms of capital intensity, capital-output ratio, and partial factor productivities. In order to comprehend the strengths and weaknesses of this industry, strengths, weaknesses, opportunities, and threats (SWOT) analysis has been conducted. The study observed that policies of the liberalization era have promoted capital investment and factor productivities, boosted technological upgradation, but at the cost of employment.

2 tables, 41 ref

018461   Dixit A;Pandey A K (NO, ICFAI Business School, Noida, Uttar Pradesh) : SSIs in Indian economy: a quantitative appraisal. Productivity 2009, 49(4), 297-310.

The major thrust of the present paper is to evaluate the performance as well as productivity of labor and capital in the SSIs for the period from 1973 to 2006. In order to estimate performance of production, export, employment, and investment in the SSIs and number of SSI units for the period from 1973 to 2006 and keeping in view the sub-periods like 1973-80, 1981-90, 1991-2000, and 2001-06, we have employed the OLS technique based on dummy variables on time series data. In the present paper an attempt has been made to estimate the marginal productivity of labor and capital employed in SSIs from 1973 to 2006. The findings of the present study are quite interesting. Facts reveal that marginal productivity of labor in case of SSIs is positive and highly significant for the study period.

9 tables, 19 ref

018460   Deshmukh S V;Lakhe R R (Mechanicl Engineering Dep, B.D. College of Engineering, Sewagram, Wardha, Maharasthra) : Small to medium enterprises (SMEs)-lifeline of Indian economy. Productivity 2009, 49(4), 239-46.

The present review presents the state-of-art of certain aspects of the Small to Medium Enterprises (SME) of India highlighting the role of state government policies towards promotion of this sector. The results show great spatial variation in the SMEs across various states and reveal a geographically-concentrated increase of the SME units. Uttar Pradesh shows maximum number of SMEs, while Tamilnadu shows highest growth rate in the new SMEs set-up. This high growth may be attributed to the incentives offered by the respective government. However, some states (Tamilnadu and Uttar Pradesh) show a corresponding high rate of closure of SMEs thus indicating a need to alter the SME-promotional policy to ensure a sustainable development of the sector.

6 illus, 2 tables, 8 ref